Invoice Refunds

Both part-paid and fully-paid invoices can be refunded. All the appropriate adjustments to the nominal ledger are generated automatically, and customer and supplier account transactions are added accordingly.

It is not possible to refund a transaction that has been reconfigured. If the transaction you wish to refund has been reconfigured, you must process a refund manually.

Having completed the invoice refund the accounts appear as though the refunded invoice was not issued in the first place.

Warning: This feature does not make any adjustments for VAT. If you are using the VAT Cash Accounting scheme, do not use this option.